Frequently Asked Questions
Everything you need to know about your Temperley experience.
What is your shipping policy for international orders?
We offer worldwide shipping via premium couriers. International delivery typically takes 3-7 business days, and duties are calculated at checkout for most destinations.
How do I return an item that doesn't fit?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition with all Temperley tags still attached.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide and specific garment measurements. If you are between sizes, we recommend contacting our stylists for personalized advice.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your collections sustainably produced?
Temperley is committed to ethical craftsmanship. We work with artisans globally to ensure high-quality production standards while minimizing our environmental footprint.